If your Epson Printer Won’t Scan (Call USA/CA: +1-804-460-7160) after a recent system update, you are not alone. Many users experience scanning issues immediately after updating Windows or macOS, even though printing continues to work normally. This usually happens because updates change system permissions, driver compatibility, or background services that scanners rely on. The good news is that this problem is almost always software-related and can be fixed with the right troubleshooting steps.
One of the most common reasons an Epson Printer Won’t Scan (Call USA/CA: +1-804-460-7160) after an update is driver incompatibility. Operating system updates often replace or disable existing printer and scanner drivers. When this happens, the scanner cannot communicate properly with the computer. Checking whether the scanner driver is still installed and compatible with the updated system is an important first step (Call USA/CA: +1-804-460-7160). In many cases, simply updating the scanner driver restores scanning functionality.
Scanner software issues are another major cause. Epson scanners rely on dedicated scanning software to function correctly. After an update, this software may stop responding, fail to launch, or display connection errors. If the scanning software opens but cannot detect the scanner, restarting the software and the computer can sometimes resolve temporary glitches caused by the update.
System updates also frequently change security and privacy settings. On macOS especially, updates may block scanner access until permissions are manually granted. If your Epson Printer Won’t Scan (Call USA/CA: +1-804-460-7160), it may be because the system is preventing the scanner from accessing files, folders, or network resources. Checking system privacy settings and allowing scanner access is often enough to fix the problem.
Connection issues can also appear after an update. If your Epson printer scans over WiFi, the update may have reset network settings or changed how devices communicate on the network. Even if the printer is still connected to WiFi, the computer may no longer recognize it as a scanning device. Ensuring that both the printer and computer are connected to the same network is critical. Restarting the router can also refresh network communication.
USB-connected scanners are not immune to update-related problems either. After an update, the system may fail to recognize the USB connection correctly. Disconnecting the USB cable, restarting the computer, and reconnecting the printer to a different USB port often resolves this issue. Faulty or loose cables should also be checked, as updates sometimes expose underlying hardware issues.
Background services required for scanning can also stop working after an update. These services allow the scanner to respond when you press the scan button or start a scan from the computer. If these services are not running, the Epson Printer Won’t Scan even though everything appears normal. Restarting the computer usually restarts these services automatically, which is why a full reboot is often effective.
Firewall and security software can also interfere after updates. New system updates may change firewall rules, causing scanner communication to be blocked. Temporarily disabling security software can help identify whether it is the source of the problem. If scanning works with the firewall disabled, adjusting security settings to allow scanner communication is the safest long-term solution.
Another reason an Epson Printer Won’t Scan after an update is outdated firmware on the printer itself. While firmware updates are less frequent, they are important for compatibility with new operating systems. Updating the printer firmware ensures the device can communicate properly with updated systems and network protocols.
Sometimes the issue only occurs with scan-to-computer or scan button functions, while scanning from the computer works or vice versa. This usually indicates a software or service-related problem rather than a hardware failure. Testing different scanning methods helps identify where the communication breakdown is happening.
If scanning worked perfectly before the update and suddenly stopped afterward, resetting scanning settings can help. Removing and re-adding the scanner clears stored configurations that may no longer be compatible with the updated system. This step does not affect printing and often resolves stubborn scanning errors.
In rare cases, the update may conflict with older scanning software versions. When this happens, reinstalling the scanning software ensures that all components are properly aligned with the updated operating system. A clean installation removes corrupted files left behind by the update and restores full scanning functionality.
Most of the time, when an Epson Printer Won’t Scan after an update, the cause is a software or permission issue rather than a damaged scanner. By checking drivers, software compatibility, system permissions, network connections, security settings, and firmware, you can restore scanning without professional repair. Taking these steps not only fixes the current issue but also helps prevent future scanning problems after system updates.